Shipping & Delivery

At The Candle Addict, we are committed to delivering your candles safely and as quickly as possible. Each order is carefully packed to ensure your products arrive in perfect condition. 

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not shipped or delivered on weekends or holidays.

During high-demand periods, processing times may take slightly longer, but we always work to ship your order as quickly as possible.

Shipping Times

Estimated delivery times:

Standard Shipping
5–10 business days

Express Shipping
2–5 business days (if available)

Shipping times may vary depending on your location and local courier services.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We may occasionally offer free shipping promotions, which will be displayed on our website when available.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package until it arrives.

Please allow 24–48 hours for tracking information to update.

Shipping Locations

We currently ship to most regions worldwide. If shipping is unavailable to your location, you will be notified during checkout.

Delays

While we strive to deliver all orders on time, occasional delays may occur due to:

• Weather conditions

• Customs processing

• High shipping demand

• Courier service issues

We appreciate your patience and understanding in these situations.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

If you notice a mistake, please contact us immediately and we will do our best to correct it before the order ships.

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Lost or Damaged Packages

If your order arrives damaged or appears lost during transit, please contact us within 48 hours of delivery, and our support team will assist you with a resolution.